BJ's Restaurant and Brewhouse Had Me At "Hello"
BJ's Restaurant and Brewhouse is a restaurant where the service is as good as the food.
How many times can I say the food was delicious?
BJ's Restaurant and Brewhouse 'had me at hello.' Here's the story, my husband and I, tired from shopping at Southcenter Mall, decided to try BJ's before driving home. We entered the crowded restaurant, and were seated almost immediately. The hostess took us to a large booth (the only one available) and we sat down.
She said our server, Michael, would be with us shortly and left us alone. Ten minutes passed, and no one came by. We looked at the menu, talked about what we would order, and waited another five minutes.
Finally, Michael came over and asked us how long had we been waiting? I said, "About twenty minutes. (I tacked on five minutes for 'wait trauma'). He apologized profusely and said that they would do something about that.
I said no problem, it wasn't a big deal. But he said it is a big deal and we'll do something about it. Michael couldn't have been nicer as he explained the menu. We decided on the Avocado Egg Rolls and Housemade Italian Mini Meatballs for appetizers. For dinner, we ordered the barbequed pulled pork.
I went to the restroom, and when I returned our appetizers were there. They were delicious! The wontons were crispy, and the blend of avocado, cream cheese, sun-dried tomatoes, red onions, cilantro, pine nuts, chipotle pepper and spices in the wrap couldn't have been better. Next, I sampled the mini meatballs tossed in Marsala marinara sauce and it too, was delicious.
While we were waiting for our dinner, a man came over and said he heard that we had a long wait time; he was sorry for that and wanted to make it up to us by comping our appetizers.
I immediately calculated that would be around $15.00 taken off our bill. We thanked the man (the manager?) and when he left, I said I thought that kind of service had gone the way of the Dodo bird.
Our pulled pork sandwich came and I was not disappointed in that either: Their special sauce was tasty as well as their signature coleslaw.
After we had eaten, Michael asked if we "saved room" for dessert. Yes, we had---we had 'saved' the price of two appetizers. We ordered one Apple Berry Burst Crumble that was touted as being a delicious blend of apples and berries with two scoops of vanilla bean ice cream.
When the Apple berry Burst Crumble arrived, Michael set it down, asked us if we wanted anything else and thanked us for coming. We told him how much we enjoyed our food and he gave us the bill and left. The dessert was---how many times can I write delicious?---well, whose counting? It was delicious.
When we go up to leave we knew that we would return and it wouldn't be just when we were shopping in the mall; BJ's Restaurant and Brewhouse would be a destination all by itself.