Dialaflight is the way to Go.

CarolStarred Page By Carol, 22nd Nov 2013 | Follow this author | RSS Feed | Short URL http://nut.bz/22u1ysfq/
Posted in Wikinut>Reviews>Transport>Airlines

Travelling abroad can be very stressful even booking it, I have now discovered Dialaflight, and there is no better way to go. Read on to find out more

Dialaflight is the way to Go

Over 25 years ago now, my daughter married an American , and they set up home in the USA. I was determined to keep in touch, and when my grand daughters came along, it became even more important to keep those family ties. They were starting out in life, with a young family, and not much money, so I felt it was up to us, especially me, to make the effort to visit them.

This was a massive step for me, as back in the 1970s I went on a flight to Spain, and experienced turbulence, so I vowed never to fly again. But if I gave into my fears, and avoided flying, which I had successfully managed to for over 10 years since, I would never see my 3 little grand daughters grow up. So I made a decision to fight my fears.

Life before computers

A very kind friend at work gave me a phone number of a London Agency, who apparently did all the work for you. Their job was to phone all around, and find the best deal for you. I liked the idea of that, so I put myself in their hands. I really didn't have time to sit on the phone all day making endless calls to compare prices. I don't really know if their prices were any cheaper, I just trusted them, and let them do the job for me. Then suddenly that agency seemed to have vanished overnight, I could no longer find them via the operators, and the phone number had gone.

By that time computers had come along, and there were so many price comparison sites, and airline links to explore, and I set to work to find the best price for me. But it wasn't long before I was sick to death of it. After diligently hunting for a good price, as soon as I clicked BOOK, a little gnome must have appeared from somewhere, and with great glee had added on taxes, and all sorts of extras you don't expect, and by the time I got to the checkout to pay for the tickets, the cost had almost doubled in price. So much for budget prices!

Next I tried signing up for emails, and was very excited when some really good prices came through on the email. These could only be booked by 'phone, so when I rang up, full of eager expectation, my hopes were soon dashed when they told me that al the cheap deals had gone, but they could offer me another ticket, which was a mind boggling amount.

Then I discovered Dialaflight and Eric

I was thoroughly fed up with looking at flights, websites flashed before my eyes, and every time I put the computer on, all the latest " Deals" which weren't "Deals" at all glided past my browser, fooling me with their prices, but this time I knew it wasn't true.

I went onto google once more to see if I had missed any sites, and there before my eyes was Dialaflight. But they were different, they didn't flash false prices at me, they offered a good old fashioned service with a telephone . Having been a shop owner and Manager myself for many years, I couldn't help wondering if they could match the patience and courtesy I had trained my own staff to do, but nowadays seems to be lacking, so I had to find out.

A young man answered the phone, and his name was Eric. It was so wonderful to talk to a real person, and not just to press numbers, as is the way often nowadays. I was already stressed about flying, so booking the tickets seemed like a huge mountain to climb, my tone was agitated, but that didn't seem to worry Eric.

I have never looked back since then, and I would never book anywhere other than Dialaflight. When I email him, Eric comes back to me within 5 minutes unless it's his day off. He has always worked hard to find me the best prices, even after we had booked our latest tickets, he contacted me again because there was a sale to see if he could improve on it. I would never have known about that if Eric hadn't told me.

He is polite and friendly, but also very professional , although he is a voice on the 'phone, I feel as if I have known him for years. Eric is a real assett to Dialaflight. Last time when we went out to USA, I was waiting for tickets to arrive and I panicked, so I phoned Eric. He very patiently explained that I had an eticket, that was all that was needed, he had even reserved our seats, just where we wanted them. All we had to do was turn up on the day.

I want to say a big thank you to Dialaflight and Eric, you may not be able to cure my fear of flying, no-one can, but your excellent service, and the way your cherish your customers will bring me back every time, because you really take the strain out of booking, and it's so nice to know that I can safely put myself in your hands.

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No cheap flights this year
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Tags

Airlines, Booking, Budget Prices, Dialaflight, Email, Eric, Grand Daughters, Internet, Phone Numbe, Scared Of Flying, Usa

Meet the author

author avatar Carol
I am a proud mother and grandmother, and an author. I have had 7 books published. My hobbies are walking, swimming, and playing badminton. I try to raise more awareness of autism with my writing.

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Comments

author avatar cnwriter..carolina
22nd Nov 2013 (#)

this is great Carol...technology has changed lives so very much....

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author avatar Carol
23rd Nov 2013 (#)

Thank you Carolina

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author avatar cnwriter..carolina
22nd Nov 2013 (#)

tweet I did way to go!!

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author avatar Mariah
22nd Nov 2013 (#)

Well done on facing up to the flying fear Carol and on finding Eric at Dialaflight, personal service like that is rare these days.
Loved the videos, Michael Buble is a legend.

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author avatar Carol
23rd Nov 2013 (#)

I am glad you liked it Mariah

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author avatar Retired
22nd Nov 2013 (#)

Excellent review Carol ... I will take this into consideration should I need to book a flight.

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author avatar Carol
23rd Nov 2013 (#)

Thanks for reading Starrleena

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author avatar Eric
23rd Nov 2013 (#)

Thank you very much for your glowing review Carol, I am very pleased that you are happy with the service we have given you. Dial a Flight have been going for over 33 years now, and even though I have only just hit my first year I am very proud of the company and what we can achieve. If any of you reading this would need any help or assistance, then please call me on 01732 591 470 and I will be more than happy to help, even if it is just for advice - there are a lot of nasty tricks out there on the web - and you can see for yourself we really do answer the phones within 5 seconds!

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author avatar Carol
23rd Nov 2013 (#)

You are welcome Eric, your enhtusiasm deserves recognition.

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author avatar Stella Mitchell
23rd Nov 2013 (#)

What a marvelous page dear Carol , and to hear from Eric as well ...Wonderful . I will give this number to friends who travel often
God bless you
Stella ><

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author avatar Carol
23rd Nov 2013 (#)

Thank you Stella.

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author avatar Johnny Knox
24th Nov 2013 (#)

This post is the way to go!! Bravo Carol!!

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author avatar Carol
24th Nov 2013 (#)

Thank you Johnny

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author avatar Fern Mc Costigan
25th Nov 2013 (#)

Nice post and excellent writing as well!

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author avatar Carol
25th Nov 2013 (#)

Thank you Fern.

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author avatar Sivaramakrishnan A
2nd Dec 2013 (#)

Thanks Carol for sharing your experience.Only frequent flyers know the tricks of the trade and really benefit by booking online. Many are taken in by the "nasty tricks on the web" as Eric stated. One has to know what we are getting into like no refund on cancellation, fixed dates, not to mention the add-ons that will end up to boost the final cost - siva

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author avatar Carol
2nd Dec 2013 (#)

Very true Siva, many thanks

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author avatar Legend
19th Dec 2013 (#)

Very good tips! its true that good deals and good flights are very hard to find!

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author avatar Carol
19th Dec 2013 (#)

Yes legend, many thanks for reading

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